This previously offered service is no longer in operation with Port Mac Guitars. We will leave up the Ibanez Parts Bible which you can access below:
Ibanez Parts Listing Click Here
There you can search thru the Catalogue to find your Model of Ibanez. Make sure you select AUSTRALIA as your country, otherwise you will get inconsistent results. Also be sure of your Year of Manufacture as some Guitars can change quite dramatically from year to year. WE CAN NOT SUPPLY PARTS OUTSIDE OF AUSTRALIA.
After you have found the specific Parts required, you can ask for a Price/Availabilty from Australis Music Group who are the Australian Ibanez Distributor. THey can be reached at firstname.lastname@example.org
Port Mac Guitars will be happy to facilitate the purchase of your required parts once Australis has advised you of pricing and availability.
Copy and Paste the Part Number (as Circled Below) to be sure that you are ordering the right thing.
If the parts need to be ordered in, you will be advised an ETA. Often parts need to be imported from overseas.
As with everything in life, there is limitations as detailed below:
- THIS IS NOT A WARRANTY REPLACEMENT SERVICE. We will honour appropriate replacements on Guitars we have sold but advise that if you have a Warranty issue with an Ibanez you have purchased elsewhere that you deal with the Place of Purchase.
- WE CAN NOT SUPPLY IBANEZ BRANDED NECKS, PICKUPS AND BODIES. Ibanez as a Brand take their Brand Equity VERY SERIOUSLY. Ibanez will not allow us to Sell Necks and Bodies outside of Warranty Situations to prevent "Hybrid" Guitars being created. The same goes with Ibanez Branded or Aftermarket (EMG, Seymor Duncan, etc) Pickups. We can still supply Aftermarket Branded Pickups thru our website. Rules are Rules...
- WE WILL NOT ACCEPT RETURNS FOR PARTS THAT WERE CHOSEN WRONG. So please, do your research and if you have any questions or doubts please contact us via Phone, Email, Chat, or Text. We are here to make sure you choose correctly as well as advise you on Correct Installation if required. And our Help and Advice is FREE!