Jobs at Port Mac Guitars

Online Content Creator

We are looking for an Online Content Creator to join our award winning Port Macquarie NSW based business on a full time basis.

The position involves the upkeep of multiple online sales channels such us our ecommerce store, Ebay storefront, Reverb Store and Google Shopping platform. You will be responsible for listing new products to these platforms and maintaining their inventory accuracy on a daily basis. Writing specialised descriptions of these products and adhering to a laid-out framework is a large component of this position so having great written English skills is highly desirable.

You will also be assisting customers via our multiple sales channel approach. You will be fielding enquires from Facebook, Facebook Messenger, Email, Text, Phone and other online sales platforms. We receive a large amount of enquiries each day so excellent organisational skills are required to stay on top and provide an excellent experience to our customers all across Australia.

As one of Australia's best online guitar stores, we rely heavily on social media to stay in contact with our customers. The position involves the production of content for these social media channels and you will be working directly with the head of Marketing in this regard. Creating a regular Newsletter will also be part of your ongoing duties. You will be required to follow instructions to ensure that a cohesive store persona flows across these channels.

 

Essential Skills:

A love for Guitar/Bass and all things related.

Great written and verbal communication skills.

Ability to take specific instruction and then work unsupervised to complete the task.

High attention to detail. Accuracy is a must.

A strong desire to learn and improve.

Be able to work well with others within a close team environment.

 

Desirable Skills:

Experience working with the following Software or Platforms:

Ecommerce platforms

Facebook for Business

Ebay

Reverb.com

Instagram

Photoshop

Illustrator

Excel

Word or Pages

 

Other Skills:

Photography

Graphic Design

Marketing

Sales

 

A high level of attention to detail, personal accountability and strong work ethic is essential as you will be working on one of our industry's leading websites. Accuracy and a want to produce great work at all times should be a driving motivation for you. We must emphasise that whilst experience in this area is a strong benefit, we put great value in someone’s ability to follow detailed instruction and work in a cohesive manner within our existing team. 

The position also requires for personal interaction with customers via face to face, phone and email. We hold an exceptional place in our industry for customer service and would expect no less from any new employee. Do you think this sounds like the job for you? If so, please forward your resume detailing your personal details, experience and work references to the below address for consideration.

 

Applications are to be submitted via email only and please understand that only successful applicants will be notified of their progress through to the interview process.

 

 

sales@portmacguitars.com.au

Attn: Rob Mestric

Re: Online Content Creator